Delivery coverage

Food Square ships eligible packaged products across India through courier partners available on Shiprocket. Delivery is subject to serviceability of the destination pincode.

Order processing

Orders are processed and dispatched within [2-3business days of order confirmation. Business days exclude public holidays and Sundays.

If an item is unavailable or dispatch is delayed, we will contact you using the details provided with your order.

Delivery timelines

Estimated delivery timelines depend on the dispatch location, destination pincode and assigned courier partner. Order processing time is additional to courier transit time.

The estimated delivery timeframe will be communicated [at checkout / in your order confirmation—select the method used]. After dispatch, you can follow shipment progress using the tracking details provided.

Delivery dates are estimates and may be affected by weather, public holidays, transport disruptions or operational delays. If your shipment exceeds its estimated delivery date, please contact Food Square for assistance.

Shipping charges

Applicable shipping charges will be displayed at checkout before payment. Charges may vary according to the delivery location, shipment weight and order size. Any free-shipping offer will be subject to the conditions displayed on our website.

Order tracking

Once your order is dispatched, we will share the courier name, tracking number and tracking link through [email / SMS / WhatsApp—select applicable channels]. Tracking information may take time to update after courier pickup.

Delivery details and unsuccessful delivery

Please provide a complete delivery address, correct pincode and reachable mobile number.

If delivery is unsuccessful because of an incomplete address, customer unavailability or refusal to accept the shipment, further delivery attempts will depend on the courier partner’s process. If the shipment is returned to us, we will contact you to arrange the next steps. Any applicable redelivery charge will be communicated before reshipping.

Damaged incorrect or missing items

If your order arrives damaged, contains an incorrect item or has missing items, please contact us promptly with your order number and photographs of the packaging and affected products. Retain the packaging while we review the issue.

Food Square will coordinate with the courier partner where required and arrange an appropriate resolution under our Returns and Refund Policy. Do not consume products with broken seals or signs of contamination.

Contact us

For shipping and delivery assistance:

Email: wecare@landcraftretail.com
Phone: Bandra - 9833355199
Phone: Worli - 9833355211
Phone: Ahmedabad - 9833655100

Support hours: Monday – Saturday (10am to 7pm)